Feedback - For Clients and Service Users

When you tell us about your ideas, views and opinions about using our services, we call it 'feedback'. Feedback is an opportunity for you to tell us what you like and don't like about the way we do things. It is also a time for you to tell us any ideas for how we could make things better.

Read about Your Rights and Responsibilities (PDF 638KB) when using Women's Health West so that you can feel confident to offer your feedback or make a complaint.

If you are not happy with the services you receive, the decisions we make, or the way you are treated here, you can make a complaint.

Feedback and Complaints English (PDF 1.01MB)
Feedback and Complaints Arabic (PDF 1.79MB)
Feedback and Complaints Vietnamese (PDF 103KB)

The feedback survey is for you to tell us what we did that was helpful to you and what was not helpful. We'll use information from this survey to improve our services.

Feedback Survey English (PDF 778KB)
Feedback Survey Arabic (PDF 1.32MB)
Feedback Survey Vietnamese (PDF 96KB)