Client Feedback Kit - For Service Providers

Women's Health West developed this family violence feedback kit for use by both our clients and other service providers to encourage continual quality improvement and consumer participation.

We invite you to share this feedback kit with us with the aim of encouraging a consistent client feedback mechanism across the sector.

Please preview our feedback kit:

Client Feedback Kit (PDF 692KB)
Client Feedback Record (PDF 767KB)

Feel free to download this word version and amend to suit your organisational needs.

Client Feedback Kit (Word 7.50KB)

The kit contains a brochure explaining our feedback procedures and a feedback survey available in English, Arabic and Vietnamese.

Feedback: Complaints

English (PDF 1.01MB)
Arabic (PDF 1.79MB)
Vietnamese (PDF 103KB)

Feedback: Survey

English (PDF 778KB)
Arabic (PDF 1.32MB)
Vietnamese (PDF 96KB)

We hope you find the kit useful and should you require additional information please contact us during business hours on 9689 9588 or email us